It’s the perfect response. Her message is polite, intelligent, rational and insistent.
I have had my serious falling out with Apple over music and equipment quality issues as detailed on this blog and my other pages. My issues are on the customer side.
Read Taylor’s Blog Post here. It’s a spot on take regarding the artist side of the Apple Music controversies.
Read more in Rolling Stone. I think AppleMusic is likely to succeed, but the Apple we all loved under Steve Jobs seems to be degenerating fast.